Advanced Workload, Labour Standards and Planning
The WLP Administrator Training is designed for employees who already know Workload Planner and use it in practice. You deepen your knowledge of workload, activities, labour standards and budgeted hours so that you can not only use Workload Planner, but also manage and develop its content.
You gain a deeper understanding of how workload is built up, how labour standards relate to processes and how to assess changes carefully. This gives you greater control over WLP design and its translation into budgeting, forecasting and workforce planning.
You learn to recognise operational signals, interpret analyses and translate improvement opportunities into the appropriate design of activities and labour standards. This makes you a knowledgeable point of contact for Workload Planner within the business.
In this training:
- Deepen your knowledge of workload, activities, labour standards and budgeted hours.
- Learn how changes to processes or activities affect Workload Planner.
- Gain insight into assessing and managing labour standards and workload structures.
- Learn to translate analyses and operational signals into WLP improvements.
- Develop into the specialist administrator and point of contact for Workload Planner.
